Shipping policies

Thank you for shopping with ONEWAYSWLRD. We are committed to ensuring your purchases reach you promptly and in excellent condition. This Shipping Policy provides details about the shipment and delivery of items purchased from ONEWAYSWLRD.com

1. Shipping Carrier

All our shipments are handled by NZPOST

2. Shipping Duration

shipping will be different depending on where you are located: please expect that your shipment may take anywhere from 7 business days to 15 business days, this does not apply to preorder sales as they will be sent out when the items drop.

Please note that these are estimated delivery times, and while we do our best to ensure timely delivery, there may be factors beyond our control that could cause delays.

3. Import Duties

For orders shipped, please be aware that your order might be subject to import duties, taxes, and charges which are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

4. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). This will allow you to track your parcel in real time.

5. Damaged or Lost Shipments

ONEWAYSWRLD and NZPOST are not responsible for packages that are damaged or lost during transit. However, we aim to provide excellent customer service. If you encounter any issues with your shipment, please contact us at help@onewayswrld.com, and we will do our best to assist you.

6. Contact

For any questions or concerns related to your order or this Shipping Policy, please contact us at: Email: help@onewayswrld.com